Loyalty programme operating
Member acquisition, engagement, point-redemption commerce, partner ecosystem orchestration. Built on the actual platform experience that powers loyalty for five global flag carriers.
Airlines · aviation
Airline marketing is its own discipline: loyalty programmes, member engagement, seasonal route launches, partner orchestration, multi-region brand calibration. Direct campaign-level work on five flag carriers — the UAE's, Qatar's Doha-based five-star international carrier, Finland's, Malaysia's and Thailand's — through a Switzerland-headquartered global loyalty redemption SaaS that powers points-based commerce for the world's leading airlines.
The brief
Airline marketing demands operators, not theorists.
The aviation calendar, the loyalty-programme architecture, the partner-merchant orchestration, the multi-region brand calibration — none of it is teachable from frameworks. It's operating-system work that you internalise by running it. Five flag carriers' worth of operating cadence informs the practice.
How I help
Member acquisition, engagement, point-redemption commerce, partner ecosystem orchestration. Built on the actual platform experience that powers loyalty for five global flag carriers.
Airline brands operate across regions with vastly different cultural calibration. The single global brand needs platform-level efficiency and per-region voice — not templated execution.
Aviation has the most demanding seasonal calendar in marketing. Hajj, Christmas, Chinese New Year, Diwali, Eid, summer European leisure — the calendar is internalised.
DRIP campaigns calibrated for member tiers; inflight engagement coordinated with cabin-services teams; partner-merchant networks orchestrated through points-based commerce.
FAQ
Direct campaign-level work on the UAE's national flag carrier, Qatar's Doha-based five-star international airline, Finland's flag carrier, Malaysia's national flag carrier, and Thailand's national flag carrier — through a Switzerland-based global loyalty redemption platform.
Yes — fractional CMO retainers and project-based engagements for airline marketing teams, particularly for loyalty and member engagement.
DGCA-equivalent regional carrier regulations are observed; loyalty-programme regulatory frameworks (IATA, member-tier disclosure) handled by default.
Airline engagements typically billed in USD, with regional flexibility (AED, EUR, GBP).
🌍 Global enquiries
From Helsinki to Hanoi, Geneva to São Paulo — engagements run async-first with on-site visits where they matter. Drop a line and I'll respond within one working day.
18+ years across global B2B and D2C. Six working languages. Async-by-default operating cadence calibrated for distributed teams. India hours overlap with Europe, the Middle East, Asia-Pacific and the Americas — meaning live-hours coverage of every major target market.
Past engagements span the EU, the UK, the USA, the UAE, Latin America, and Southeast Asia — through agency, in-house and consulting roles.